Dial Global: A National Move

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Dial Global Technical upgrades to meet network growth

Satellite transmission equipment in the racks of Dial Global's Denver Network Operations Center.

Satellite transmission equipment in the racks of Dial Global's Denver Network Operations Center.

We finished the relocation of Omaha to Denver by the hard deadline of January 2011 by building temporary studios to utilize during the project design and construction phases. Under the pressure of a lease conclusion, announcers and management were able to vacate the previous location. We were also able to relocate the Omaha head end to Denver, providing our patented STORQ technology from the new centralized Network Operations Center.

With this relocation we were also able to combine our STORQ technology into our main carrier, which is used for our Wegener delivery platform. We also took the opportunity to upgrade our central audio router to the latest version of firmware. SAS has added new features into the 32KD router that offers silence alarms and audio processing. The addition of TCP/IP relay routing will make switching our automation systems to air much easier as well.

A team effort

Concurrent with the space planning and mechanical design, our engineering department came together as a single team for the project. Geographical diversity didn't stop the open exchange of ideas from flowing from every division of the organization. We decided to expand on our existing digital infrastructure working in cooperation with the vendor, SAS Audio. This coupled with furniture and other ergonomic input from our program directors finalized our technical plan, allowing us to move forward with budgeting and finally executive approval.

Wire management racks were used for Ethernet and digital audio cross connects.

Wire management racks were used for Ethernet and digital audio cross connects.

A key challenge we were able to meet without sophisticated digital infrastructure was the use of a single studio design to operate with multiple production and on-air software packages for our different products. Rather than a simple "we use automation brand X" we had to accommodate several systems in the same studios. This complex equation was easily met by a talented amalgam of several company's technical associates combined into a single unified division of Dial Global.

The process took time as we worked with the mechanical design engineers to ensure adequate cooling was available for every area of the company. The first pass of the design by the mechanical engineers was excessive, but we were able to cooperatively reach a compromise that met the needs of equipment cooling, talent comfort and financial responsibility.

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