Business

Nautel Launches Live Tech Support
Hackett's Cove, NS - Nov 21, 2006 - Nautel has launched its live online support for all Nautel customers. Customers can enter into a real-time chat with Nautel support technicians to get fast, efficient answers to their questions.

Nautel's live online support service is available from 8 a.m. to 4:30 p.m. AST, Monday to Friday and can be found under the Customer Support section at www.nautel.com. Nautel Customer Support is available 24 hours a day, 365 days a year at 902-823-3900 and support@nautel.com.

People

JBL Names Goodwin EVP of Sales
Northridge, CA - Nov 21, 2006 -JBL Professional has appointed Buzz Goodwin to the position of executive vice president of sales. Goodwin assumes responsibility for the development and implementation of all worldwide JBL Professional sales programs. He reports directly to JBL Professional President John Carpanini.

Goodwin comes to JBL Professional from the Harman Music Group (HMG), in Salt Lake City, UT, where he served as executive vice president of sales.

Products

25-Seven VP Publishes Aural Architecture Book
Boston - Nov 20, 2006 - A book by 25-Seven Systems Vice President and Director of Engineering Dr. Barry Blesser, titled Spaces Speak, Are You Listening? has been published by MIT Press. Blesser, an AES Fellow and former AES President, co-authored the book with his wife, Dr. Linda-Ruth Salter.

The book examines the broad question of how listeners experience space in a wide variety of applications across a diverse range of cultures. Spaces Speak integrates insights from dozens of professions into a readable exploration of how auditory spatial awareness has been applied to real and virtual spaces.

Blesser is well known in the audio field, having invented the first commercial digital audio reverberation system, the EMT-250. He also helped start Lexicon in the 1970s, published numerous papers on many aspects of digital audio; and holds many audio and DSP-related patents.

Blesser was an associate professor of electrical engineering and computer science at MIT from 1969 to 1978. As the director of engineering for 25-Seven Systems, Blesser's time compression algorithms are the core of the company's Audio Time Manager.

Burk Technology Ships Arc Plus
Littleton, Ma - Nov 20, 2006 - Burk Technology is now shipping the Arc Plus broadcast facility remote control system. Built on TCP/IP architecture, the Burk Arc Plus provides remote monitoring and control for one to 1,024 sites. Broadcasters can access the system via software, Web browser, telephone or front panel, with site-to-site control allowing equipment management from any location. SNMP network management is built into Burk Technology's Autopilot Plus software to broaden the system's monitoring and control capabilities.

Input channels can be added independently from command channels for cost efficiency. Alarms can be assigned different priorities and directed to selective e-mail and dial-out lists, assuring the proper personnel are notified of trouble conditions. Integrated transient protection and RFI resistance ensures reliability in real-world, lightning-prone environments. Automatic routines are embedded in the main Arc Plus unit and run without a dedicated PC.

Autopilot Plus software provides PC-based real-time monitoring, control and report generation with a customizable user interface. Drill-down and map-based displays provide dashboard-style summary reporting. For managing IT infrastructure and broadcast equipment side-by-side, the Autopilot Plus Network Manager provides condition reporting for network PCs, servers, printers and hubs, including SNMP devices.

The Arc Plus can be added to an existing group of Arc-16 systems.

Eye on IBOC

NPR Posts List of Recommended HD Radio Receivers
Washington - Nov 21, 2006 - NPR Labs, the technical research group that supports the interests of public radio stations, has released its latest list of recommended HD Radio receivers. The most recent list has four models on it that "deliver first-rate technical performance and are easy to operate." The group also notes that these models "represent a good value and will please most consumers."

The list, available at www.nprlabs.org/public/research/NPRLabsRecommendedHDRadiosNov2006.pdf, includes links to additional information about each unit, such as price, features and performance notes.

The report includes a table of quick-reference items to compare reception quality, user interface and alarms. That info follows.